Verizon Customer Service Representative Job at Valley Stream Business Group, Jamaica, NY

  • Valley Stream Business Group
  • Jamaica, NY

Job Description

The consumer comes first within the hospitality industry and that is no exception at Prompt Innovations. Our Verizon Customer Service Representatives help the local neighborhoods by offering Verizon’s telecommunications products and services to increase their new customer acquisition and community outreach. As a Verizon Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Verizon Customer Service Representative’s hospitality will be the difference between their encounter being just average or an exceptional one.

Like the hospitality industry, the primary purpose of the Verizon Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with Verizon’s customers. As a Verizon Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.

The responsibilities and tasks of the Verizon Customer Service Representative consist of:

  • Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
  • Keeping a record of customer interactions, processed orders, and service schedules
  • Taking initiative and demonstrating a “can-do” mindset, meeting challenges head-on no matter how difficult or stressful situations become
  • Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
  • Eventually managing a team of Junior Customer Service Representatives

We want someone in the Verizon Customer Service Representative role whose qualifications include:

  • Minimum of a high school diploma
  • At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant
  • Ability to recognize, apply and explain your product or service knowledge
  • Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
  • Be an effective problem solver
  • Outgoing personality with a passion for helping others
  • Passion for increasing in-person hospitality skill set to build better relationships
  • Excellent communications skills

As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Verizon Customer Service Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.


Job Tags

Full time, Local area,

Similar Jobs

Captain D's

Training Manager Job at Captain D's

 ...Holiday Inn Express, and Sleep Inn in Southeast Georgia. Do you enjoy coaching Managers to reach their full potential, then this job is for you. Apply Now! POSITION DESCRIPTION: Training Manager Summary- The Training Manager (TM) works directly for the Director of... 

H&H Recruiting

Class A CDL Driver - Local Home Daily Job at H&H Recruiting

 ...Touch Freight -Drivers Home Daily -Hiring for Nights Currently Requirements: -Must Have Current Class A CDL -No experience needed Feel free to Call or Text Graham at (***) ***-**** to Inquire, I'm always available for a text, I'll call back after hours... 

Rockin R

Bus Mechanic Job at Rockin R

 ...Location: New Braunfels, Texas Position: Bus Mechanic We're seeking a skilled Bus Mechanic to join our team in New Braunfels. Responsibilities include diagnosing, repairing, and maintaining school type buses to ensure safety and reliability. Responsibilities:... 

Timber Cove County Water District

Water operator-part-time Job at Timber Cove County Water District

The Timber Cove County Water Districts seeks a Water Operator with D-2 and T-2 Certifications. The ideal candidate will appreciate working in one of the most beautiful places in Sonoma County and be a team player. Located 12 miles North of Jenner, Timber Cove is 2 hours... 


Medical Screener Job at BioLife the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations....  ...comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast...